Presentation Associate

in Wheeling,

Job Description

Position summary

  • The Presentation Associate position is responsible for providing presentation services for our clients.

Job duties

(* denotes an “essential function”)

  • *Utilize appropriate logs and/or tracking software for all presentation work
  • *Thoroughly assess job request and ensure appropriate completion of job tasks throughout task lifecycle
  • *Perform work in presentation design, including, but not limited to creating pitch books and materials, creating, editing, and error correcting multiple document types to support the client’s brand; intake and workflow coordination functions, as needed
  • *Use established procedures, standards and formats to edit, proof, create, or otherwise complete presentation requests to client satisfaction
  • *Demonstrate proficiency in using equipment/technology/software and hardware necessary to perform job functions
  • *Communicate with team members, lead, supervisor or client on job or deadline concerns
  • *Meet contracted deadlines for service delivery to our clients
  • *Troubleshoot basic software or hardware problems
  • Help to foster a proactive environment of continuous service enhancement and relationship building with the client
  • Perform Quality Assurance on own work and/or work of others, as requested
  • Adhere to Williams Lea Tag policies, in addition to client policies
  • Use equipment and supplies in a cost efficient manner

Job Requirements

Job qualifications

  • High school diploma or equivalent
  • Minimum (1) year presentations experience preferably in a legal, banking or large corporate environment
  • Skilled in the use MS Office software (Excel, PowerPoint, Visio as examples); strong keyboarding and typing skills
  • Familiar with other software programs for editing and/or creating documents; specifically, Adobe PDF & Creative Suite (Illustrator, Photoshop as examples)  
  • Strong attention to detail; able to work on multiple projects simultaneously
  • Able to apply intermediate requisite knowledge of appropriate grammar, spelling, composition to work requests
  • Must have good organizational skills
  • Must be able to meet deadlines and complete all projects in a timely manner
  • Ability to handle sensitive and/or confidential documents and information
  • Able to exercise good judgment to make decisions that conform to business needs and policy
  • Good problem solving skills, with the ability and understanding of when to escalate a problem to a supervisory level
  • Ability to maintain professional composure when working with immediate deadlines
  • Ability to work both independently and collaboratively as part of a team
  • Ability to work in a fast paced environment
  • Ability to communicate professionally both verbally and in writing
  • Must be self-motivated with a positive attitude
  • Proven customer service skills are required in order to create, maintain and enhance customer relationships
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